A&B Homecare Solutions, a Modivcare Personal Care Service, is looking for a Bilingual Administrative Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay: $18.00-$20.00/Hourly based on experience 
• Schedule: M-F 8:00AM-5:00PM (Rotating on call) 
• Office Address: 446 Blake St 3rd floor, New Haven, CT 06515
• Requirement: Bilingual in English & Spanish 

Benefits and Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• 10 Paid Holidays 
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Provide comprehensive administrative support to the management team, healthcare professionals, and other staff members. 
• Maintain accurate and up-to-date records, including patient information, schedules, and employee records.
• Prepare and distribute documents, memos, and correspondence as required.
• Manage incoming and outgoing communications, including phone calls, emails, and mail.
• Organize and maintain electronic and physical files, ensuring confidentiality and compliance with regulatory requirements.
• Schedule patient appointments, ensuring efficient utilization of healthcare professionals' time. 
• Coordinate and manage healthcare professionals' schedules, ensuring optimal coverage for patient visits. 
• Communicate with patients and their families to confirm appointments, address inquiries, and provide necessary information. 
• Collaborate with internal teams to ensure timely completion of paperwork, billing, and other administrative tasks. 
• Accurately enter and update patient and employee information in the electronic health records (EHR) system. 
• Generate reports and maintain databases to track patient visits, referrals, and other relevant data. 
• Assist in preparing periodic reports on administrative activities, such as appointment volumes, billing, and staff productivity. 
• Assist in the onboarding process of new employees, including completing necessary paperwork and facilitating orientation. 
• Coordinate meetings and events, including scheduling, preparing agendas, and arranging logistics. 
• Provide exceptional customer service to patients, families, and internal stakeholders. 
• Address inquiries and resolve issues promptly and professionally. 
• Collaborate with healthcare professionals to ensure patients' needs are met effectively. 

We are excited to speak to someone with the following…

• High school diploma or equivalent; additional education or certification in administration is a plus. 
• Proven experience in an administrative support role, preferably in a healthcare or related setting. 
• English & Spanish speaking required

Our Mission:

• To provide access to the care that matters for those who need it most.

Our Values:

• Caring: We care about what we do and who we do it for.
• Collaborative: We value the perspective and experience of all.
• Dedicated: We are committed to making a real world impact.
• Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace