CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for a Care Coordinator Specialist. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay: $18-$20/Hourly based on experience 
• Schedule: M-F 8:00AM-5:00PM 
• Office Address: 23 S. Centre Street Pottsville, PA 17901

Benefits and Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Oversee and manage the care coordination process for a caseload of patients, ensuring continuity and quality of care. 
• Monitor patient progress, evaluate outcomes, and modify care plans as necessary to achieve optimal health outcomes. 
• Manage the intake process, including reviewing referrals, verifying insurance coverage, and obtaining necessary authorizations for services. 
• Ensure timely and accurate completion of required documentation, including patient assessments, consent forms, and care plans. 
• Collaborate with referral sources, healthcare providers, and internal teams to ensure smooth transitions and facilitate the start of care. 
• Serve as a primary point of contact for patients, families, and healthcare professionals, providing ongoing communication and support throughout the care coordination process. 
• Facilitate effective communication and information sharing among the care team, ensuring all members are informed of pertinent patient information and updates. 
• Act as a resource and mentor to Care Coordinator Associates, providing guidance and support in complex care coordination cases. 
• Advocate for patients and their families to ensure their needs, preferences, and rights are respected and met throughout the care process. 
• Monitor and evaluate the quality-of-care coordination services provided, ensuring adherence to regulatory standards and best practices.  

We are excited to speak to someone with the following…

• High school diploma or equivalent
• 3+ years of Customer Service experience required.
• 3+ years of Home Care experience preferred.

Our Mission:

• To provide access to the care that matters for those who need it most.

Our Values:

• Caring: We care about what we do and who we do it for.
• Collaborative: We value the perspective and experience of all.
• Dedicated: We are committed to making a real world impact.
• Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace