Be the face of our company in the community!

All Metro Health Care - NY, a Modivcare Personal Care Service, is looking for a Lead Community Engagement Representative. You will spend your days out in the community, building connections, attending events, and promoting our home care services. If you love sales, interacting with people, and making a real difference, this role is for you!

• Schedule: M-F 8:00AM-5:00PM 
• Territory: Queens & Nassau County- Working out in the field 4 days a week
• Pay: $27-$30 Hourly + Commission 

Benefits and Perks…

• Medical, Dental & Vision Insurance
• Travel Reimbursement 
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

• Trains, mentors, and guide team members to enhance their engagement efforts.
• Provides administrative assistance and oversight to help Managers with managing performance of the team members and lead generation efforts.
• Conducts outreach to promote the organization’s services and generate new referrals through proactive, consistent outreach to target contacts, utilizing in-person meetings, emails, phone calls, and social media campaigns.
• Builds and maintains relationships with hospitals, long-term care facilities, case managers, social workers, elder care advisors, community members, local leaders, religious organizations, and other key stakeholders and service providers to enhance awareness of the organization's services.
• Serves as the primary point of contact for new clients/customers, ensuring a smooth onboarding process, and guiding them through necessary steps leading up to service initiation.
• Actively networks with local community groups to create awareness of programs and opportunities while maintaining a consistent community presence through visits, networking, and relationship-building to support outreach goals.
• Identifies and engages with key service providers (e.g., healthcare, transportation, wellness) to facilitate access to necessary community services.
• Collaborates with internal teams to ensure timely communication and coordination of services for new referrals or clients
• Ensures compliance with regulations and guidelines while collaborating with community-based organizations and stakeholders to enhance outreach and service access.
• Ensures compliance with all relevant regulations and guidelines in outreach activities, supporting the organization’s strategic objectives.
• Tracks daily outreach activities, captures key contacts, records follow-up actions, and submits accurate referrals weekly with necessary documentation for processing
• Conducts research to develop growth strategies and tailors outreach and marketing efforts based on industry trends and competition; communicates insights to leadership.
• Meets or exceeds quarterly performance targets and individual sales/growth goals to drive overall outreach success

• 5 years of experience community-based, outside marketing/sales experience with documented track-record of success.
• Home Care (Personal Care/Licensed) and Home Health Care (Certified) experience is essential.
• Business to Business (B2B) and Direct to Consumer (DTC) sales and marketing experience a plus
• Knowledge of the NY home care market and business is essential
• A valid driver's license and personal vehicle are required.

We live and lead by our Values…

• We treat everyone with dignity and RESPECT
• We earn the TRUST of our members, and each other
• We provide RELIABLE services that open doors
• We serve with courtesy and COMPASSION
• We prioritize SAFETY
• We communicate with purpose and TRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace