All Metro Health Care, a Modivcare Personal Care Service, is looking for a On Call Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.
 

• Pay: $18.00 per hour for time worked
  • Guaranteed 4 hours for even a single phone call.
• Schedule: 
  • Friday: 5pm - 8am 
  • Saturday- 8am - 8am 
  • Sunday- 8am - 8am 
  • Holidays
  • Weekday hours also available if interested 
• Office Address: 170 Franklin St #205, Buffalo, NY 14202

Benefits and Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
• Document client data and visits in the scheduling system
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Understanding that communication is vital within the office as well as to everyone involved in our clients' care.

We are excited to speak to someone with the following…

• High School Diploma or GED
• 2+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Electronic Visit Verification (EVV) system experience preferred.

We live and lead by our Values…

• We treat everyone with dignity and RESPECT
• We earn the TRUST of our members, and each other
• We provide RELIABLE services that open doors
• We serve with courtesy and COMPASSION
• We prioritize SAFETY
• We communicate with purpose and TRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.