All Metro Health Care, a Modivcare Personal Care Service, is looking for a Home Care Branch Manager responsible for ensuring that our branch operations run smoothly and efficiently to provide top-quality home healthcare services to our clients.

• Pay: $80,000 to $85,000/Annually, based on experience
• Schedule: M-F 8:00AM-5:00PM
• Office Address: 1020 7th North St, Suite#230, Liverpool, NY 13088

Benefits and Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery.
• Monitor key performance indicators (KPIs), such as patient satisfaction, staff productivity, and financial metrics, and take corrective actions as needed. 
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and professional growth.
• Identify and pursue business development opportunities, including building relationships with referral sources, healthcare professionals, and community organizations.  
• Establish and maintain strong relationships with clients, patients, and their families, ensuring high levels of satisfaction and retention. 
• Recruit, hire, and train qualified staff members, ensuring appropriate staffing levels to meet patient needs. 
• Address employee concerns, resolve conflicts, and implement strategies to promote employee engagement and retention. 
• Ensure compliance with all applicable regulations, standards, and guidelines governing home healthcare services. 
• Monitor and analyze quality metrics and patient outcomes, identifying areas for improvement and implementing quality enhancement initiatives. 
• Develop and manage the branch's financial budget, ensuring profitability and adherence to financial goals. 
• Collaborate with the finance and billing departments to ensure accurate and timely billing and collections. 
• Foster effective communication and collaboration with other branches, departments, and organizational stakeholders. 
• Serve as a liaison between the branch and corporate headquarters, ensuring alignment with organizational goals and initiatives. 
• Proactively address issues, concerns, and challenges, seeking appropriate support and resources when needed. 

We are excited to speak to someone with the following…

• Bachelors degree in healthcare administration, business administration, or a related field.
• 3+ years of leadership experience within the home healthcare industry required 
• Proven expertise in effectively managing and growing business branches.
• Knowledge of home healthcare regulations, standards, and best practices.

We live and lead by our Values…

• We treat everyone with dignity and RESPECT
• We earn the TRUST of our members, and each other
• We provide RELIABLE services that open doors
• We serve with courtesy and COMPASSION
• We prioritize SAFETY
• We communicate with purpose and TRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.